+57 (7) 6158035 - 6158036 - 316 4422630Hours of operation: Mon to Fri 7:30am to 12:00pm - 1:00 to 5:00pm Sat 8:30am to 12:00pm

Data processing policy

The Information Treatment Policy is a document provided by Law 1581 and Decree 1377 of 2013 in which the guidelines under which your information will be treated and protected are communicated, ensuring respect for the principles and rules contained in the applicable legislation in force.

Consequently, according to the provisions of Article 13 of the aforementioned decree, this policy will be applicable to any natural person who provides their information to APLIKA CONTROL CORROSIÓN in the exercise of their economic activities.

OUR CONTACT DETAILS ARE LISTED BELOW:

Name or company name: APLIKA CONTROL CORROSIÓN

Nit:900.408.954-9

Phone: +57 316 335 7933

Address: Cll 105 No. 26A-56 L16 Bucaramanga 

Website: www.aplika.com.co

DEFINITIONS

For the correct interpretation of the guidelines contained in this policy, the main concepts related to the processing of personal data are defined below:

PRIVACY NOTICE: Verbal or written communication generated by the Responsible, addressed to the Holder for the treatment of his/her personal data, through which he/she is informed about the existence of the information treatment policies that will be applicable to him/her, the way to access them and the purposes of the Treatment that is intended to be given to the personal data.

PERSONAL DATA:Any information linked or that can be associated to one or more determined or determinable natural persons.

PRIVATE INFORMATION: Personal information related to the private sphere of individuals: books from traders, data contained in private documents, tastes or personal contact details.

PUBLIC INFORMATION:Among other things, this is information relating to the civil status of individuals, their profession or trade and their status as a trader or public servant.  By their nature, public data, official gazettes and bulletins and duly executed court rulings that are not subject to reservation.

TRANSFER: The transfer of data takes place when the person responsible and/or in charge of the processing of personal data, located in Colombia, sends the information or personal data to a recipient, who in turn is responsible for the processing and is inside or outside the country.

DATABASE:An organized set of personal data that is the object of processing.

PROCESSOR: The natural or legal person, public or private, that by itself or jointly with others, processes personal data on behalf of the data controller.

PROCESSOR: A natural or legal person, public or private, who by himself or in association with others, decides on the basis of data and/or the processing of data.

PRINCIPLES APPLICABLE TO THE PROCESSING OF PERSONAL DATA

As established by Law 1581 and its complementary regulations and as a commitment to the responsible treatment of information, the actions and decisions adopted APLIKA CONTROL CORROSIÓN will apply the following principles:

  1. Principle of legality in data processing: Data processing is a regulated activity, which must be subject to the provisions of Law 1581 of 2012 and other legal provisions in force that develop it.

  2. Principle of purpose: The processing of personal data by APLIKA CONTROL CORROSIÓN. obeys a legitimate purpose in accordance with the provisions of the Political Constitution of Colombia, which must be informed in advance to the owner of personal data.

  3. Principle of freedom: The processing of the owner's personal information can only be done with his previous and express consent. Personal data may not be obtained or disclosed without authorization or in the absence of a legal or judicial mandate that relieves the consent.

  4. Principle of truthfulness or quality: The information subject to processing must be true, complete, accurate, updated, verifiable and understandable.  The processing of partial, incomplete or misleading data is prohibited.

  5. Principle of transparency:The processing of personal data must guarantee the right of the data subject to obtain from the data controller at any time and without restriction information about the existence of data or any type of information that is of interest to him/her.

  6. Principle of access and restricted circulation: The processing of information on the holders may only be done by persons authorised by the holder or by the persons provided for in this law.  Personal data, except for public information, may not be available on the Internet or other means of dissemination or mass communication, unless access is technically controllable to provide restricted knowledge only to holders or third parties authorized under Law 1581 of 2012.  For these purposes, the obligation of APLIKA CONTROL CORROSION will be of medium.

  7. Security principle: The information subject to treatment by APLIKA CONTROL CORROSION will be handled with the technical, human and administrative measures necessary to provide security to the records avoiding their adulteration, loss, consultation, unauthorized or fraudulent use or access.
  8. Principle of confidentiality: All persons involved in the processing of personal data that are not of a public nature are obliged to guarantee the confidentiality of the information and therefore undertake to keep and maintain in a strictly confidential manner and not to disclose to third parties all the information that becomes known during the execution and exercise of their functions, except in the case of activities authorized by the data protection law.  This obligation persists even after the end of their relationship with any of the tasks involved in the processing.

COMPUTER SECURITY POLICIES

In the internal procedures, APLIKA CONTROL CORROSION. will adopt safety measures in order to:

  1. Avoid the damage, loss, alteration, theft or destruction of personal data, which implies watching over the correct operation of the operational and technological processes related to this matter.

  2. Prevent the unauthorized use, access or treatment of the same, for which levels of access and restricted circulation of such information will be provided.

  3. Incorporate personal data security criteria as an integral part of the acquisition, development and maintenance of information systems.


The internal security policies under which the holder's information is kept to prevent its adulteration, loss, consultation, use or unauthorized access are as follows:

  1. Controls on the perimeter technological infrastructure in the data network such as the handling of firewalls, corporate mail, insurance and installation of antivirus.

  2. Confidentiality agreements with suppliers, customers, employees and third parties.

  3. Security levels in the access of the databases.


RIGHTS OF THE HOLDERS

The persons whose personal information or object of processing by APLIKA CONTROL CORROSIÓN.com are holders, by virtue of which they may enjoy and exercise the following rights recognized by the Constitution and the Law:

  • To know, update and rectify personal data.  In order to guarantee this right, the identity of the owner or the quality of the legitimated must be accredited, in order to prevent unauthorized third parties from accessing the personal information.

  • Obtain a copy of the authorization they have given as the owner of the data.
    Know the treatment that is being carried out on the personal data by APLIKA CONTROL CORROSIÓN.

  • Formulate queries and complaints to safeguard their right to personal data protection in accordance with the guidelines established by law and in the terms of this policy.

  • Request the deletion of personal data or revoke the authorization granted when it is determined through a judicial or administrative process that the legal and constitutional provisions on the subject were violated in the processing of your information.

  • Access your personal data free of charge.  The information requested by the owner may be provided by any means that allows him/her to know it, including electronic ones.


In the attention and processing of the information queries raised by the owner, it will be taken into account the orders against the particular in Article 21 of Decree 1377 of 2013, which enshrines:

"The owner may consult his personal data free of charge: (i) at least once every calendar month, and (ii) each time there are substantial modifications of the Information Processing Policies that motivate new consultations".

For consultations whose frequency is greater than one per calendar month, the person in charge may only charge the holder for the costs of sending, reproducing and, where appropriate, certifying documents.  The reproduction costs may not be higher than the costs of recovering the corresponding material.  To that end, the person responsible shall demonstrate to the Directorate General of Industry and Commerce, when so required, the support for such costs.

EXERCISE YOUR RIGHTS!

APLIKA CONTROL CORROSION. in order to guarantee the exercise of the owner's rights, has the following channels to receive queries and claims made by the owner regarding the protection of their personal data:

  1. To carry out accounting and administrative management, including the management of collections and payments.

  2. Respond to duly substantiated judicial and administrative requests from any holder of which we have information.

  3. Sending/Receiving messages for commercial, advertising and/or customer service purposes.

  4. Collecting data for the fulfillment of the duties that, as the person responsible for the information and personal data, corresponds to the company.

  5. Initiate the process of selection of personnel together with the procedures indicated for the effect: interview, application of entrance tests, among others.

  6. To carry out the liquidation of the human talent that passed satisfactorily.

  7. To carry out the liquidation and retirement of the worker.

  8. Preserve the safety of visitors to the physical headquarters of APLIKA CORROSION CONTROL and the goods that are stored there.

  9. Report and store the tax information to the competent entities.

  10. Consult the information of the holder that is in Risk Centers or Financial Information Data Banks, and in case of non-compliance with the obligations to make the report in that central or database.

  11. Provide support and accompaniment services to customers who have contracted with APLIKA CONTROL CORROSIÓN.

  12. Any other purpose that results in the development of the contract or the relationship between the client and APLIKA CONTROL CORROSIÓN.


APLIKA CONTROL CORROSIÓN.
makes this privacy notice in order to request authorization from the holders who provided their data before the issuance of Decree 1377 of 2013. Similarly, socialize the existence of their policies on the processing of personal information, in which you can consult all the procedures for holders to exercise their rights before APLIKA CONTROL CORROSIÓN.

Substantial changes to the information processing policy will be duly informed to the holders.

Yours sincerely,

APLIKA CONTROL CORROSIÓN